Unless otherwise stated on the home page or individual product page, most orders will ship within 3 business days of cleared payment.

Diaper packages and special orders may take longer than 2-3 business days to ship. Approximate shipping times are located on product pages. Contact me with any questions.

Canceling orders
Please make sure your order is correct before placing it. Canceled orders are subject to a 5% restocking fee. Shipped orders cannot be canceled and must go through the returns process.

Returns and exchanges
Returns or exchanges within 30 days of purchase can only be made on unwashed, unworn and unused merchandise. For registry purchases, 30 days starts from the event/due date. All returns must obtain a Return Material Authorization (RMA) number before being sent. Returns not sent with an RMA number are subject to a 10% restocking fee.

Merchandise must be in original sellable condition (unworn and unwashed) with all tags and packaging intact and must be odor-free (no cigarette smoke or perfumes). Inserts must be included or the full purchase price of the insert will be deducted from the refund. Please make sure to check sizing prior to washing items. Items that are not in new, original condition will be returned to you at your expense.

Within 5 days of receipt of the items, refunds will be made in the form of original payment minus the cost of shipping. Gift purchases will receive store credit. The actual cost of shipping will be deducted from the purchase price, even if the order received free or flat-rate shipping. If returning part of a diaper package, the diapers you keep will lose the volume discount rates. If a discount code or coupon was used on the purchase, the refund will be made on the discounted price. If your order included any free items with minimum purchase, they must be included in your return or the full purchase price will be deducted from your refund.

Customers will be responsible for the cost of shipping exchanges with the exception of correcting a store error.

Shipping is not refunded on refused or returned packages.

Click for Return Material Authorization form

*Bath and personal/baby care items (lotions, diaper creams, etc.) are not returnable.

*Items in the CLEARANCE section are FINAL SALE unless otherwise noted

*Please contact me about any merchandise defects. Retain your package slip as proof of purchase. Proof of purchase is required for replacement of defective merchandise.

*Wash any items, diapers or covers with dark fabric separately first to avoid bleeding onto other diapers. Items cannot be returned, exchanged, or refunded for bleeding fabric.